Trollyo Features

Everything You Need to Build and Manage Your Online Store

Storefront, payments, stock, promos, and delivery — every tool below runs your business from one Arabic-first platform, built for merchants in Saudi Arabia and the GCC.

Product tour

See the platform your competitors wish they had

Real screens from a live Trollyo store admin — plus a glimpse of where each tool is headed. Everything below is built in. No plugins, no patchwork.

Run the business

Dashboards, orders, stores, and customers — your shop's daily operations in one calm admin.

Your dashboard, your way

Start from the Main Dashboard or build your own from widgets. Every role sees the numbers that matter to it — revenue, orders, buyers, and what needs attention right now.

  • Toggle widgets: key metrics, needs-attention, AI insights, sales trend, recent orders, top products, recent customers
  • Create custom dashboards per role, brand, or branch
  • Needs-attention queue: pending orders, fulfillments, returns, refunds, low stock
  • AI insights: revenue forecast, predicted stock-outs, customers at churn risk
AI vision

Every order, from click to close

Orders, invoices, shipments, refunds, and returns live in one flow. Bill in parts, ship in parts, and reverse anything cleanly with credit memos.

  • Partial invoices with VAT math, COD fees, mark-as-paid, and void
  • Shipments plus refunds that post credit memos to the customer wallet
  • 6-step RMA: request, approve, carrier pickup, inspect, refund or replace, close
  • Configurable order statuses, fees, and reservations
AI vision

Many domains. One admin.

Each website is its own storefront domain with its own catalog, prices, and settings. Add one store per website and one view per language — Arabic at /ar, English at /en.

  • One website per domain, one store per website
  • One store view per language with its own name, logo, and emails
  • Per-domain catalogs, prices, and customer groups
  • Plan limits that grow from one store to many
AI vision

Know every customer

Groups, segmentation, loyalty tiers, and custom attributes turn one-time buyers into regulars — with order history and wallet credit on every profile.

  • Customer groups, segmentation, and custom attributes
  • Loyalty tiers that reward repeat buyers
  • Order history and wallet credit in one profile
  • Abandoned-cart recovery and targeted promotions
Live product

Sell & delight

Catalog, stock, promos, storefront design, and emails — everything the shopper sees and touches.

A catalog that fits any business

Physical goods, bookings, subscriptions, downloads, gift cards — nine product types with categories, labels, fees, and bundles that merchandise themselves.

  • 9 product types: simple, configurable, grouped, virtual, bundle, downloadable, booking, subscription, gift card
  • Hierarchical categories with per-language names and links
  • Scheduled product labels drawn on images: New, Bestseller, Save 25%
  • Product fees for gift wrap and installation, plus bundle discounts
AI vision

Stock everywhere, counted once

Warehouses, branches, and virtual sources in one inventory. Set priority and shipping per source and let every order pull from the right place.

  • Multiple sources: warehouses, store branches, virtual
  • Priority and shipping rules per source
  • Store pickup and delivery from the nearest source
  • Low-stock and out-of-stock alerts on the dashboard
Live product

A promo engine with 20+ mechanics

Cart rules, catalog rules, bundle discounts, gift cards, and abandoned-cart recovery — 20+ built-in mechanics with schedules, priorities, budgets, and coupon batches. Build every offer as a simple IF/THEN sentence. No extension required.

  • Buy-X-Get-Y, tiered, progressive, qty breaks, nth-item, cheapest and most-expensive
  • Cashback to wallet, free shipping, shipping discounts, fixed-price sets
  • Auto-add gifts, choose-your-gift, next-order coupons, bundle discounts
  • Catalog rules that reprice before add-to-cart, gift cards, and cart recovery
AI vision

Storefronts that design themselves

38 free themes across industries — install, customize, go live. Stack page sections with the builder, or create your own theme.

  • 38 free themes: pharmacy, toys, jewelry, pets, and more
  • One-click install and activate; one theme live at a time
  • Page builder: banners, sliders, categories, product lists, brand carousels
  • Build your own theme with custom pages, headers, and footers
AI vision

Every email, in every language

Order updates, bookings, gift cards, account emails — designed templates for every automatic email, in every store language.

  • Built-in templates for orders, shipping, bookings, and gift cards
  • Arabic and English versions side by side
  • Abandoned-cart and shopping-reminder emails included
  • Choose templates per website in store information
AI vision

Scale beyond

Taxes, marketplace, search, and AI — the engines that carry you across the Gulf and beyond.

Sell across the Gulf with correct VAT

Tax classes, rates, and rules compute the right tax per product and place — for the GCC and the Middle East.

  • Classes per product kind: standard, reduced, zero-rated, exempt
  • Rates per country and region across the Gulf and Middle East
  • Rules that connect class + place to the right rate
  • Preview tax before launch, with health checks per website
AI vision

Turn your store into a marketplace

Invite merchants, take commission, pay out on schedule — ecommerce, marketplace, or hybrid mode.

  • Become-a-Merchant banner, applications, KYC documents, and onboarding
  • 6-level commission waterfall: product, category, tier, every-sale, override, default
  • Merchant tiers bronze to platinum, auto-approval rules, scheduled payouts
  • Product review queue with bulk approve, profiles, and settlements
AI vision

An AI team watching your store

Forecasts, fraud review, recommendations, and a working assistant — AI that acts on your catalog and orders, not a chatbot bolted on the side.

  • Assistant that works on products, orders, and customers
  • Revenue forecasts and stock-out predictions
  • Fraud review with risk flags on orders
  • Recommendations, smart search, and customer intelligence
AI vision

Sell everywhere your customers shop

Launch a beautiful storefront and accept the payment methods your customers prefer.

Arabic-Ready Themes

Choose a store design that fits your business and customize it to match your brand.

Drag-and-Drop Editor

Design and customize your store easily without writing code.

Flexible Payment Options

Offer your customers the payment options available through the platform.

Manage products, customers, and data with confidence

Keep inventory, customer records, and store security under control from one dashboard.

Inventory Management

Track your product quantities and variants and stay up to date with your inventory.

Customer Management

Organize customer data, keep track of order history, and customer loyalty programs in one place.

Store & Data Security

Use the available security measures to help protect your store and data.

Grow sales with marketing and insight

Understand performance, run promotions, and get help in Arabic whenever you need it.

Reports & Analytics

Monitor your sales and customer performance through clear dashboards.

Marketing & Growth

Use available marketing and promotional tools to support your sales growth.

Arabic Support

Get support in Arabic when you need help managing your store.

Deliver orders and reach new markets

Ship with trusted carriers, delight customers on every device, and expand across the GCC and beyond.

Shipping & Delivery

Use available shipping and delivery options to manage customer orders more easily.

Sell Across Markets

Expand your business and support selling to customers in new markets.

Responsive Storefront

Give your customers a smooth shopping experience across devices and screens.

Ready to Start Your Online Business?

Create your store and manage your business from one platform built for merchants in Saudi Arabia and the GCC.

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